Kaiser Permanente delivers on bold investment commitments

Reflective of Kaiser Permanente Washington’s value proposition to offer highly specialized, world-class medical care in state-of-the-art facilities, the organization has announced that it has earmarked $400 million to renovate and redesign its full Capitol Hill flagship campus by 2022, and invest in the near-term launch of new medical clinic sites throughout the region.

“We are so pleased to announce these bold investments to expand access to our nationally proven medical excellence to even more people in the state of Washington,” said Susan Mullaney, president, Kaiser Permanente Washington. “Despite already offering statewide specialty, primary, and ambulatory care sites, Kaiser Permanente plans to open even more locations soon, and just opened a brand new medical center in Burien in November.”

Creating a shared vision on Capitol Hill

As part of the Capitol Hill renovation and redesign, Kaiser Permanente will be working with the city of Seattle, King County, members, customers, community partners, and its workforce to create a shared vision that meets individual and community health needs. Through the planning process, Kaiser Permanente will maintain care and services for tens of thousands of its members on its Capitol Hill Campus.

“As a major employer and public health provider, I applaud Kaiser Permanente’s commitment to improving access to world-class health care services in our growing region,” said King County Executive Dow Constantine. “The redesigned Capitol Hill Campus and new medical clinics will improve the health of people throughout King County, including our employees and their family members.”

In addition, Kaiser Permanente members in the Central Sound experienced the opening of the new Kaiser Permanente Burien Medical Center this month. The facility features the latest technology and equipment, nationally-recognized physicians, and an exceptional service experience.

Making access to quality care more convenient

“Our focus is on delivering the highest quality care where, how, and when our members want it. We will do this by adding new clinic sites and continuing to be a leader in Washington state in providing virtual care visits and convenience to our patients,” said Stephen Tarnoff, MD, president and chief medical executive, Washington Permanente Medical Group. “We will make it easier than ever for Kaiser Permanente members and patients to access their care and coverage information using convenient and secure virtual tools.”

Additionally, beginning in January 2018, Kaiser Permanente members will experience improvements in online care through tools such as the organization’s website and mobile app. There will be new features, as well as improved existing capabilities, such as doctor selection and appointment scheduling. These improvements are a direct response to customers’ desires for a more seamless experience, and expanded access to care from hundreds of specialists in more than 60 specialties and sub-specialties.

“We believe our investment decisions demonstrate that Kaiser Permanente is here, we’re committed to Washington, and we’re focused on keeping health care simple and convenient for our members and customers so they can thrive,” said Mullaney.