Every year, Medicare rates the quality of Medicare plans and assigns a rating between 1 and 5 stars, with 5 being the highest. This year, our Medicare Advantage (HMO) health plan is the only Medicare health plan in Washington rated 5 out of 5 Stars for 2020.*
The star ratings are meant to help Medicare enrollees make sure they’re getting high-quality care and service. Ratings are based on major categories that include preventive care, chronic care, prescription drug services, and customer service.
At Kaiser Permanente, we are always working to ensure the best possible care and experience for our members. These ratings reflect our high-quality care and outstanding customer service.
“Our team is proud to achieve a 5 out of 5 Star rating that acknowledges our excellent care,” said Susan Mullaney, president of Kaiser Permanente Washington. “This recognition shows the power of our integrated care teams working together with patients at the center of everything we do.”
*Every year, Medicare evaluates plans based on a 5-star rating system. This Star rating applies to Kaiser Foundation Health Plan of Washington.
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